Since 2006, KG Hospitality Services have provided a wide array of hospitality services directly to hotel owners.
Along with the managers and properties they have supervised, and the owners they have partnered with, they
have won numerous national and regional brand awards for excellence. Those awards include, Inn of the Year,
Franchisee of the Year, and General Manager of the Year. They have expertise with many brands including
Holiday Inn Express, Clarion, Comfort Suites, La Quinta Inn & Suites, and Best Western Hotels and Resorts -
as well as upscale boutique properties such as the Cannery Pier Hotel in Astoria, Oregon, and the Elizabeth
Street Inn in Newport, Oregon.
Mr. Gilmore created his formula for success through his 30 years of hospitality experience. His extraordinary
people skills, hands-on leadership style, strong training ability and management expertise result in:
? Exceptional customer service and guest satisfaction
? Operational efficiencies
? Low cost/high impact sales and marketing plans
? High employee retention and morale
? Liability protection through outstanding training on safety, security, and human resources policies and procedures
? Pre-opening market, location, and architectural review and analysis, and liaison with builders,
FF&E providers, brand representatives and vendors
KG Hospitality Services will research the unique local market conditions of your property to tailor a specific
sales and marketing plan, focusing on frequent, face-to-face contact with your customers. We will recruit, train,
and motivate talented people; empowering your entire staff to be your sales team. We will minimize the time
and energy spent on generating extensive reports in order to focus your staff's energy towards outperforming
your competition. The most important report to us is your balance statement.